Telect T3 Manuel d'utilisateur télécharger pdf (Page 18)

Service DNI-3 User Manual

5-2

Telect, Inc. 108469 Issue A Rev 2

OUT-OF-WARRANTY SERVICE

The procedure for out-of-warranty service is the same as for in-warranty

service, except that Telect charges a processing fee, and you must submit a

Purchase Order along with a Return Material Authorization (RMA) before

returning equipment. Call a Customer Service Representative for help get-

ting these forms.

The processing fee guarantees a repair estimate and is credited against ac-

tual material and labor costs.

REPACKING FOR SHIPMENT

Step Action

1. Tag the equipment showing owner’s name, address, and telephone

number, together with a detailed description of the problem.

2. Use the original shipping container if possible. If you do not have

it, package the equipment in a way to prevent shipping damage. In-

clude the RMA inside the container.

3. Insure the package.

NOTE

Telect is not liable for shipping damage.

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Telect T3 Manuel d'utilisateur Page 18